Privacy Policy

The short version

Studio by Bichachi is an AI jewelry photography service. To turn your product photo into studio images, we need to collect and process a little information about you and the pieces you upload. This page explains what we gather, why, and the control you have over it. We keep it to what the service actually needs, and we never sell your data.

What we collect

We collect a small, practical set of information:

• Account details — your email address and the basics you enter when you sign up, so we can create your account and reach you.
• Images you upload — the photos of your jewelry and products that you send us to work on, along with the images we generate from them.
• Usage data — how you use Studio, such as which features you use and the images you create, so we can run and improve the service.
• Standard analytics and device info — things like your browser type and general activity, gathered the way most websites do, to keep things working smoothly.

How we use it

We use your information to run the service and generate your images, to give you support when you need it, and to improve the quality of what Studio produces over time. In plain terms: we use it to do the job you signed up for, and to make that job work better.

We don't use your data to build advertising profiles, and we don't sell it to anyone.

Processing and storage

Your uploaded photos and generated images are stored securely in cloud storage and processed by AI image models to fulfill your request. That processing is the whole point of the service — it's how your product photo becomes a finished studio image.

We keep your images available in your account so you can come back to them, and we protect them with the kind of safeguards you'd expect from a professional tool.

The third parties we rely on

Running Studio takes a few trusted partners. We share only what's needed for each one to do its job, and only to operate the service — never to sell your information.

• Payment processing — we use Stripe to handle subscriptions and billing securely. Your card details go to Stripe, not to us.
• AI image generation — we use Google / Gemini image models to generate your studio images from the photos you upload.
• Product analytics — we use analytics tools to understand how the service is used so we can improve it.

Each of these partners handles data under its own protections, and we only pass along what the service genuinely requires.

How long we keep it

We hold on to your account information and images for as long as your account is active, so your work stays where you left it. When you close your account or ask us to remove your data, we delete it within a reasonable period, except where we need to keep something to meet a legal or accounting obligation.

Your rights

Your data is yours. You can access the information we hold about you, correct it, or ask us to delete it — including your uploaded and generated images. Just reach out and we'll help you do it. Depending on where you live, you may have additional rights under local privacy law, and we honor those too.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings, though turning some off may make parts of Studio work less smoothly.

Security

We protect your account and images with industry-standard security measures. No system is ever perfectly secure, so we can't promise absolute protection — but we take it seriously, and if a breach ever affected you, we'd let you know as required.

Children

Studio is a professional tool and isn't intended for anyone under 18. We don't knowingly collect information from children. If you believe a child has given us their data, contact us and we'll remove it.

Changes and contact

If we update this policy, we'll change the "last updated" date above and, when the change is significant, let you know. Questions about your privacy, or want to exercise any of your rights? Reach us through the in-app chat or email our support team — we're glad to help. You can also read our Terms of Service.